Welcome to membership of Best Estate Agent Guide

The ultimate marque of excellence in estate agency

You’re officially ranked as one of the best agents in the UK

In a crowded market, not standing out is the same as being invisible

You put everything into your valuation presentations and feel excited about listing the property, so it’s frustrating when you lose out to a competitor. Especially if they cut fees or over-value to win the pitch.

Your marketing and sales activity should differentiate you from other agents, but it’s a challenge because most estate agents make similar claims, so everyone looks the same.

We don’t think it’s fair when good agents lose business to less able competitors.

That’s why we created the Best Estate Agent Guide.

You stand out because you are

Trustworthy

You have the experience and know-how to deliver on your promises.

Different

You do things differently to provide superior service and results.

Ambitious

You want to grow market share and be the successful agent of choice.

Compiled and supported by credible industry experts

We track performance to find the best agents

Industry experts providing you with unbiased evidence that you are the best

Property Academy, is the property industry’s pre-eminent business development company. We exist to help estate agency business owners to achieve their potential & produce the Best Estate Agent Guide.

TwentyEA is a Property Market Data Specialist.

Together, we analyse the performance of every agent in the country, by tracking what happens to the properties they list & analysing the comments and scores left by customers on Google Reviews. We then reward the top agents with membership of Best Estate Agent Guide – an online consumer guide.

OnTheMarket, the agent’s Property Portal, is our Principal Partner. They are committed to raising awareness of the awards with the millions of consumers who visit their site every day.

Have higher review scores & more positive customer feedback

Independent proof of your superior results to help you establish trust, win business, and grow market share

On average, Best Estate Agent Guide members:

Sell and let more properties

Have the lowest fall through rates

Achieve the shortest time to exchange of contract / let agreed

Achieve the best price

Are quickest to completion

Have higher review scores & more positive customer feedback

 Congratulations! You’re in an elite club

A new standard in estate agency awards

You’ve met the standards required for membership of Best Estate Agent Guide 2025

Basic membership, which includes the assessment, a rating and a listing on Best Estate Agent Guide, is free of charge. It gives you an independent source of information that you can signpost to sellers and landlords, to help them to make an informed choice.

You now have a valuable opportunity that is only available to a select group of agents.

Living proof that it works

Ricky Purdy, Dawsons

Membership has helped us become more profitable by providing proof of superior marketing & results. We can now confidently justify charging a higher fee than our competitors and landlords and vendors are happy to pay.

Michelle Gallagher, Owner, JDG Estates

Promoting our rating in the Best Estate Agent Guide was like turning a tap on leads. It was our single most successful marketing campaign. In one year, it helped deliver a 20% growth in market share.

James Du Pavey, James Du Pavey Estate Agents

The criteria behind Best Estate Agent Guide matter to our customers. By targeting our people on delivering results against the metrics and using the tools provided, we have seen substantial improvements in every metric.

Spencer Lawrence, Paramount

Having the right people is absolutely business-critical, and Best Estate Agent Guide membership helps us to attract and retain those people with shared values and vision.

All you need to super-charge your marketing & sales

Subscription includes a licence to use the official marketing toolkit

Winners medals & brand guidelines

Proudly display the property industry’s most credible marque of distinction on all your marketing.

Enhanced listing on Best Estate Agent Guide

Your logo, images, description, contact details, web & email links, plus banner advert to stand out.

Branded Video

Broadcast quality, branded video to embed on your website, social media pages and email newsletters

Award certificate

High quality printed copy and digital artwork, officially certifying your achievement

Window sticker

Stand out on the high street with a window transparency.

Branded Guide to the Best Estate Agent Guide

8-page brochure personalised with your company name, logo and award details and provided in pdf and print ready formats, helping you communicate why this award makes you the best choice.

All of these amazing features are included for all paid memberships

  • Annual performance assessment
  • Enhanced listing in Best Estate Agent Guide
  • Official logos and medals
  • Branded video
  • Official certificate
  • Window sticker
  • Branded brochure - Guide to the Guide

Your existing basic free membership includes the following

  • Annual performance assessment
  • Basic listing in Best Estate Agent Guide

All you need to super-charge your marketing & sales

That’s not all! Your subscription also grants access to our Partner Rewards (subject to terms).

Enhanced profile on OnTheMarket

Your award logo(s) featured on your agent profile page on OnTheMarket.com.

Insight 2.0

Track your performance and that of your competitors against the criteria used to assess every agent in the country in real time using Twenty EA’s tool. Gain insights to help you raise your standards.

Only Premium Members are licensed to use Our BEAG Logo Marques. Unauthorised use without a valid licence is strictly prohibited.

Members who decide to cancel their premium membership are no longer eligible to promote current or past awards and/or ratings and must cease all use of the BEAG Logo Marques – including materials that they have created using Our BEAG Logo Marques – within 5 days of the expiry of the subscription term.

Your subscription is for a minimum 12 months and is paid by direct debit. It will auto-renew for another 12 months or each month thereafter (your subscription term) depending on your choice of an annual or monthly plan and your chosen bank account will be charged. We will advise you of your results from each assessment and providing that You have not cancelled membership, We will send You new BEAG Logo Marques for any new Ratings/Awards. Remember, a listing is not guaranteed and your rating/award level may change.

You can cancel auto-renewal anytime by emailing beagmarketing@propertyacademy.co.uk, but you must do so before the last day of your current subscription term to avoid being charged for the next subscription term.

You will not receive a refund for the remainder of your then-current subscription term. Should we change our pricing, we will notify you by email and you will be charged the new price for subsequent subscription periods.

This pricing is for single branch businesses only. If you open additional branches, you must let us know in writing by emailing beagmarketing@propertyacademy.co.uk and you may be charged a higher price for subsequent subscription periods to reflect your change of status.

Frequently Asked Questions

How do you assess & rate agents?

We assess every agent in the UK. This year the top 29% are listed in the Best Estate Agent Guide.

Results
We measure results based on analysis of every on market property listing for sale or to let over a 6-month period (October to March). The criteria includes market share of new instructions, % of properties sold or let, how quickly properties are sold subject to contract or let agreed, time to progress to exchange, fall through rates and % price achieved.

Customer Service
We look at social proof in the form of the number and score level of google review, plus a sentiment score based on an analysis of the comments. When identifying the best agents in each size band, we review agent’s websites looking at digital service delivery such as valuation & property viewing booking forms, contact options.

Property Marketing
The property listing analysis also provides an indication of property marketing ability.

How do I find out what my rating level is?

To find out your rating go to  www.eamasters.co.uk/beag25 and enter your URL into the search bar.

Do I need Premium Membership to promote my rating?

Yes. You can promote your status only when you purchase a Premium Membership.

The assessment and listing in the Best Estate Agent Guide have been carried out at our cost and are free of charge to agents. There is no obligation for you to purchase a licence or promote your attainment. If you see a value in promoting your achievement, you can purchase a licence covering your use of the official award & rating marques. In addition, we will send you various additional marketing assets to help you prove your worth.

How many agents get listed in Best Estate Agent Guide?

3,273 agents listed in the Best Estate Agent Guide 2025.

What does an exceptional rating mean?

An exceptional rating in 2024 equates to a gold award. It means that you are in the top 14% in the country. An exceptional rating for both sales and lettings means you are in the top 3% in the country.

What does an excellent rating mean?

An excellent rating in 2024 means that you are in the top 29% in the country.

Can I get more details about my performance?

Every agent that purchases a licence receives free access to Insight Local – a tool provided by our Data Partners TwentyEA. Insight provides information about the performance of all agents in your patch against the criteria that is used to create the Best Estate Agent Guide.

Agents that are not listed in the Best Estate Agent Guide or eligible to renew, or who choose not to purchase a licence can sign up for a ‘lite’ version of Insight Local here; https://news.twentyea.co.uk/insight-sign-up

This will give you insights on up to 3 post code districts ” Please note, the data in Insight does not cover the same period that is used for the assessment. Also note that for the purpose of rating agents for the Best Estate Agent Guide, the criteria is combined and weighted taking what matters most to the consumer in mind and is combined with other scores from the google review rating and sentiment analysis. We can provide details of your performance in the Best Estate Agent Guide data analysis upon request.

Please provide your name, email & phone number from your company email address together with the name, postal address and website address of your company.

The cost is £250 + VAT

Our data partner, TwentyEA is also able to provide bespoke consultancy sessions to deep dive into your performance at an additional cost if required.

I’m not an OnTheMarket member, is my performance affected?

No. It is not the case that because you are not a member of OnTheMarket, you are not included in the awards assessment. The Best Estate Agent Guide is now compiled based on thousands of data sources, regardless of which portal(s) you advertise on. The sources are the most reliable and up-to-date in the country and come via our partnership with data experts TwentyEA

Have questions and want to talk to someone?

Contact Suzie McOwan
01372 372 372
suzie@propertyacademy.co.uk